Privacy Policy
This Privacy Policy explains what data REUX processes, why it is processed, and what technical and organizational safeguards are used for our website, Discord bot, and related services.
1. Data We Process
- Account/platform identifiers: Discord user ID, guild ID, role IDs, and interaction IDs.
- Usage data: command usage, timestamps, feature activity, and error/debug logs.
- Content data: command parameters and message-linked data necessary for feature execution.
- Infrastructure metadata: IP-level server logs, request paths, and basic telemetry for security and performance.
2. Why We Process Data
- Provide core functionality (commands, role verification, moderation workflows, and related automations).
- Maintain system reliability, monitor abuse, and troubleshoot incidents.
- Comply with legal obligations and enforce policy requirements.
3. Legal Basis (Where Applicable)
- Legitimate interests: operating, securing, and improving REUX.
- Contract/performance: delivering features users actively invoke.
- Legal compliance: handling lawful requests or mandatory disclosures.
4. Data Sharing
- Platform providers (such as Discord, VRChat, and hosting/network vendors) process data as required for service delivery.
- We do not sell personal data.
- Data may be disclosed when required by law, legal process, or to protect rights, safety, and platform integrity.
5. Retention
- Operational and security logs are retained only as long as reasonably necessary for support, abuse handling, and diagnostics (typically up to 90 days unless a security or abuse investigation requires longer retention).
- Configuration/verification records are retained while features are active, then removed or anonymized where practical.
- Retention duration may vary based on legal obligations or unresolved incidents.
6. Security Measures
- Access controls, key-based infrastructure access, and least-privilege operational practices.
- Environment variable separation for secrets and deployment safeguards.
- Monitoring, patching, and operational hardening designed to reduce unauthorized access risk.
7. Cookies and Web Storage
The static website is designed to minimize tracking. Standard server/network logs may still capture basic request metadata. Third-party services may apply their own cookies or telemetry under their own policies.
8. International Transfers
Service infrastructure or platform providers may process data in regions outside your country. By using REUX, you acknowledge cross-border processing where necessary to operate the service.
9. Your Rights
Depending on your jurisdiction, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal data. We will evaluate requests in line with applicable law and technical feasibility.
10. Children's Privacy
REUX is not directed to children under the minimum digital consent age in your region. If you believe data from a child has been processed improperly, contact us for review and removal steps.
11. Policy Updates
We may revise this Privacy Policy over time. Material updates will be reflected on this page with a new effective date.
12. Data Controller and Contact
REUX is operated by the REUX team ("we", "us"). For privacy requests or questions, contact us through our official Discord server.
13. Data Deletion Requests
You may request deletion of personal data linked to your account by opening a request in the official REUX Discord server. We may ask for account verification before completing deletion.
